ATOMIC WIRE PRIVACY POLICY

Introduction

Atomic Wire recognises that your privacy is important to you, and that it is your right to control your personal information. Please read this Privacy Policy carefully and in full to ensure that you understand what information we collect and what we do with it.

The controller of your personal information is Atomic Wire Technology Limited, a company registered in England & Wales with number 11606227 and its registered office at 7 Bell Yard, London, WC2A 2JR (“Atomic Wire”, “we”, “us”, “our”).  We are registered with the ICO with registration number ZB335785.

We may update this Privacy Policy from time to time in response to changing legal, technical or business developments so please review it frequently. If we update our Privacy Policy and the amendments involve a material change to the way we collect, use, share, store or otherwise process your personal information then we will take appropriate measures to inform you, consistent with the significance of the changes we make.

1. What personal information do we collect, and what do we do with it?

   
   

   If you interact with us by methods such as email, phone or LinkedIn/social media platforms, we may collect the following types of personal information about you:

   
   

   •     Name

   •     Email address

   •     Postal address

   •     Phone number

   •     Job title

   •     Any other personal information that you choose to share with us

   
   

   We collect this information for the following purposes:

   
   

   •     To respond to your enquiries

   •     To provide you with information about, and support the delivery of, our consulting and engineering services, and/or information about Orchestra technical specifications that we make available via our Orchimate website

   
   

   Note that we do not place cookies on your device or collect any other personal information when you visit the Atomic Wire website or the Orchimate website.




2. What is our lawful basis for processing your personal information?

   
   

   Our lawful basis for collecting and using the personal information will depend on the personal information concerned and the specific context in which we collect it.

   
   

   However, we will normally only process personal information about you if:

   
   

   •     The processing of the personal information is in our legitimate interests, and not overridden by your data protection interests or fundamental rights and freedoms, e.g. to respond to your enquiries, to provide you with further information about our services

   
   

   •     You have provided your consent for us to do so, e.g. you have signed up to a newsletter or agreed to receive marketing material from us.




3. Who do we share your personal information with?

   
   

   We may disclose your personal information to the following categories of recipients:

   
   

   •     Third party service providers who provide communication and data storage services to us, including Google Cloud.

   
   

   •     Competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights or contractual rights, or (iii) to protect your interests or those of any other person.

   
   

   •     An actual or potential buyer (and their agents and advisers) in connection with any actual or proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Policy.




4. Where do we store your personal information, and how do we keep it secure?

   
   

   Our communication and data storage service providers’ servers are located either in the United Kingdom or in countries formally recognized by the United Kingdom as providing an adequate level of data protection, and the personal information that we collect directly from you will be stored on these servers.

   
   

   We adopt technical and organisational measures to ensure a level of security appropriate to the risk that could be encountered, taking into account the likelihood and severity those risks might pose to your rights and freedoms.

   
   

   In particular, we will take precautions to protect against the accidental or unlawful destruction, loss or alteration, and unauthorised disclosure of or access to the personal information transmitted, stored or otherwise processed by us. Please be aware that, while we endeavour to maintain robust IT security, including encryption on all personal computers, no organisation can prevent all security breaches. When you choose to share your personal information with us, you accept this and provide your information at your own risk.

   
   

   If we share your personal information with a third party service provider which is located outside the UK, then we will ensure that appropriate safeguards are in place so that your personal information continues to remain subject to a level of data protection which meets the requirements of data protection law.




5. How long do we keep your personal information?

   
   

   We will only keep your personal information for as long as is necessary to fulfil the purposes we collect it for.  When we no longer need to keep your personal information to fulfil those purposes, we will delete it.




6. What are your rights?

   
   

   You have the following data protection rights:

   
   

   1.     You have the right at any time to withdraw your consent to our processing of your personal information.

   
   

   2.     You have the right to be told what personal information we hold about you and how we process that personal information.

   
   

   3.     You have the right to request that we provide you with a copy (in a commonly used electronic format) of all the personal information that we hold about you.  Unless you make repeated requests, we will not charge a fee for providing you with a copy.

   
   

   4.     You have the right to request that we correct any inaccurate or incomplete personal information that we hold about you.

   
   

   5.     You have the right to request that we irretrievably delete all personal information that we hold about you (the so-called ‘right to be forgotten’).  Note that there are limited circumstances in which we are legally entitled to refuse to comply with this request.

   
   

   6.     You have the right to request that we transmit all the personal information that we hold about you (in a structured, commonly used and machine-readable form) to another organisation’s IT environment.  Note that we are only legally obliged to comply with this request if it is technically feasible for us to do so.

   
   

   7.     You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact the UK Information Commissioner’s Office at https://ico.org.uk/make-a-complaint/.

   
   

   If you wish to exercise any of the rights set out in 1 – 6 above you can do so at any time by sending us an email at dpo@atomicwire.io.




7. Contacting Atomic Wire

   
   

   If you have any questions about this Privacy Policy, our practices, or your dealings with Atomic Wire, you can contact us by email at dpo@atomicwire.io.




8. Information Commissioner’s Office (ICO)

   
   

   You can obtain further information about data protection and privacy laws by visiting the Information Commissioner’s website at https://ico.org.uk/for-the-public/.